Virgin Media---500 Brook Drive, Reading, RG2 6UU.500 United Kingdom
18001 0800 052 2164
0808 800 3333
Text us
Mobile customers can send a message to us via WhatsApp on 07305 327 112
Monday to Friday 7am – 11pm, Saturday and Sunday 8am – 8pm
Text Relay service
RelayUK helps deaf, speech impaired and hearing impaired people to talk to each other over the phone and via an app using the relay service. To contact us via RelayUK you can download Relay UK app or call us free on 18001 0800 052 2164
Call our customer service team
Broadband, TV, and home phone customers
Call 150 from your Virgin Media phone, or call 0345 454 1111* from any other phone
Monday to Friday, 8am until 9pm
Saturday, 8am until 8pm
Helpline
Their helpline information officers can answer questions and talk you through a wide range of topics connected with disability including finance, social care, work, equipment and assistive technology and housing and home adaptations.
Freephone: 0808 800 3333
Opening hours: Monday-Friday: 8am to 8pm Saturday and Sunday: 10am to 6pm