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Safaricom

Safaricom Limited P.O Box 66827, 00800 Nairobi

0722000000

0722000000

ceo@safaricom.co.ke

Get in Touch

Safaricom only calls from 0722000000


Customer Support Team

PrePay: Call 100 (Free) Or +254 722 002100 (chargeable) Email:customercare@safaricom.co.ke

PostPay: 200 (Free) Or +254 722 002200 (chargeable) Email: advantage@safaricom.co.ke

Data Queries: mobileoffice@safaricom.co.ke

Online Support Team

Twitter@Safaricom_Care and @SafaricomPLC

Facebook: @SafaricomPLC

Careers and HR

Jobs and Internships - Log on to Careers Portal and upload your CV and apply.

General Queries: hr@safaricom.co.ke (NO applications are processed over email, only through the PORTAL)

CEO’s Office

Email:ceo@safaricom.co.ke

Home Internet Support

Call 400 with the Safaricom line used to pay for the service.

Dial *400#.